As the cryptocurrency market gains more popularity, new cryptocurrency trading platforms and exchanges are popping up daily. Despite this, Crypto.com continues to rank among the top exchanges.
Users have access to a wide variety of services with Crypto.com. It’s a marketplace for buying and selling digital currencies and other digital assets. It’s like a virtual bank and helps with investments, stalking, and electronic wallets.
Even though many investors use the exchange platform, it has serious flaws. One main downside of this platform is that it does not provide enough customer support. Many angry customers have complained about the lack of customer service. The reviews and ratings they’ve received reflect this on various review sites.
Still, no website is perfect, and if you have decided to give up on Crypto.com, here’s how to delete your account for good.
How to delete a Crypto.com account
In contrast to the majority of online trading platforms, Crypto.com does not provide a simple method for closing your account.
You have to go through a few steps before you can permanently delete a Crypto.com account.
1. Withdraw your funds.
Make sure to remove your funds from your account before closing it. Be patient and wait for the withdrawal to be completed before moving on to the next step.
2. Provide All Required Information
When you’re done with Crypto.com, remember to send them an email to have your account closed. Make sure you include a picture of yourself holding a piece of paper with the current date, your birthdate, and the text “Crypto.com” on it.
So, the info you should put on paper must include:
• Your full name
• The present date.
• “Crypto.com” should be on the last line.
It’s vital that your writing be straightforward and clear in this scenario.
3. Photograph Yourself with the Paper.
You must follow these steps to successfully delete a Crypto.com account.
Please keep in mind that the only purpose of the photo is to verify your identity. Take a picture of yourself holding the piece of paper on which your personal info, including “Crypto.com,” as well as your date of birth, is written.
Also, the picture must show your whole arm, face, and chest. If this information is hidden, Crypro.com may deny your request to delete your account. If that happens, you need to take a new picture and send it to email@example.com.
4. Submit Your Photograph to Crypto.Com
Next, email Crypto.com the picture you took. Here’s the rundown on what you’ll have to do:
• Put “firstname.lastname@example.org” in your email’s “To” space. Make sure to email Crypto.com from the account you signed up with.
• Use “Close Account” as the subject line.
• Include a note explaining why you want to deactivate your account in the mail.
• Attach the photo you took.
• Hit the “Send” button.
You will get an email telling you exactly that your crypto.com account has been closed. In addition, the email will include all the relevant data that cryptography must keep by law. The “terms of service” have this information.
Within 24 to 48 hours, a member of our support staff will respond to confirm that your account has been deleted. You may also reach out to customer service using the built-in chat feature of the Crypto.com mobile app.
Frequently Asked Questions
1. Can I have 2 crypto-com accounts?
Yes, you can have two cryptocurrency accounts. One thing to keep in mind is that each crypto account will have its own private keys and be in charge of its own funds.
2. Can you cancel a withdrawal on Crypto com?
Unfortunately, once a withdrawal has been initiated from your Crypto.com account, it cannot be canceled. It is not possible to reverse a withdrawal once it has been processed.
3. Can I send bitcoin from Crypto.com to another wallet?
Yes, you can use Crypto.com to send Bitcoin to another wallet. But before you send Bitcoin to someone else, you should make sure you’ve done enough research because there are risks involved in transactions that use cryptocurrencies.